Frequently Asked Questions

Dealership FAQs:

Q: What are the COVID practices like here?
A: Our customers and workers safety are our top priority, which is why we are following current CDC guidelines and protocols. Feel free to contact us for more information on current guidelines.

Q: Is there someone at this dealership who can assist me in Spanish?
A: Yes, we have team members who can assist you in Spanish. Feel free to request Efren Jimenez in sales for assistance!

Q: Do you have used Cadillacs for sale?
A: Yes! Feel free to take a look at our used inventory online to see what we currently have in stock.

Q: Do you have any cab or chassis in stock?
A: Yes! Take a look at our inventory online to see what we currently have in stock.

Q: Do you only accept Chevy trade-ins?
A: Nope, we accept all makes and models!

Q: Can I buy a car online?
A: Yes! You can use our Skip the Line Buy Online tool found in our inventory to complete the entire car buying process online.

Q: What should I look for when test driving a car?
A: We recommend making a checklist that includes but is not limited to comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.

Q: What is the difference between buying and leasing a vehicle?
A: Monthly payments tend to be cheaper with a lease than when financing a car because leasing pays for the depreciation of the vehicles versus the price of the vehicle itself. Leasing a car is like renting it for a fixed term, while you make monthly payments then return it at the end of the lease. Buying a car means you finance the vehicle with the help of an auto loan.

Q: What is the difference between used and certified pre-owned vehicles?
A: While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully passing a multi-point inspection.

Q: Which vehicles are eligible for a tax credit?
A: All electric and plug-in hybrid vehicles are eligible for a tax credit in certain areas at the state and federal level. Talk with our finance department to discuss possible tax credit eligibility for the vehicle you are interested in!

Q: Can I apply for financing online?
A: Yes, you can find our finance application right on our website!

Q: How can I schedule a test drive?
A:  You can schedule a test drive using our online form or calling us directly.

Q: How can I figure out my monthly car payment?
A: You can use our online payment calculator to see what your monthly payments could be for the vehicle of your choice. You can also contact our finance team for more information!

Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!

Q: Is your showroom open on Sundays?
A: We are closed on Sundays, but open Monday through Saturday. Contact our team to see how we can help you!

Q: Do you sell used vehicles of other brands besides Chevy?
A: Yes, we have a wide selection of pre-owned vehicles from all different makes and models. Shop our inventory now, then give us a call to schedule your test drive today!

Q: I’m in the market for a new car but I’m not sure which vehicle fits my lifestyle. Can you help?
A: Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitors comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
 
Q: I don’t have the best credit. Can I still get approved for a car?
A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Credit Application or feel free to call our Finance Center.

 Q: Can I trade in my car even if I didn’t pay it off yet?
A: Yes, you can till trade in your car with us even if you still have a payoff!

Q: Can I sell my car here even if I'm not buying a car from you?
A: Yes, we accept vehicles regardless of your plans to buy from us or not. We will either give you a cash offer or you can put it towards the total of a new vehicle from our inventory!

Q: Do you offer commercial vehicles I can purchase for my business?
A: Yes, we offer a commercial inventory that includes a variety of trucks, vans, and commercial vehicles that you can purchase for your business.

Q: I'm looking to trade in my vehicle, do you have a tool that gives me my vehicles worth before trading it in?
A: Yes! We have a "Value My Trade" feature for this purpose on our website.

Q: Do you offer warranties?
A: Yes, we offer an Extended Limited Warranty through Chevrolet. 

Q: Do you have a budget friendly inventory?
A: Yes, we offer vehicles for a wide range of budgets. You can find vehicles under $15K on our "Under 15K" option in our website's navigation bar.

Q: Do you sell electric vehicles?
A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!